Q: Who’s this Micro course for?
A: If you worked in customer facing roles like Customer Success, Support, or Customer Experience, you will LOVE this curriculum! This Micro course is for anyone who’s ready to master the art of customer advocacy and develop their own strategic framework along the way.
Q: How does the Micro course work?
A: The Micro course is 100% online and entirely self-paced. Once you enroll, you’ll work through the chapters in chronological order and be invited to take part in activities. But don’t worry, there are no tricky exams at the end.
Q: How long will the Micro course take to complete?
A: In total, the content, bonus footage, and activities will take approximately around 1 hour to complete.
Q: How long will I have access to the micro-course content?
A: For life! A single one-off payment gives you unlimited access to all the content.