Autoplay
Autocomplete
Previous Lesson
Complete and Continue
Customer Advocacy Strategic Frameworks | Micro course
Welcome to the Strategic Framework Advanced Micro course
Your course pack
Resource library
Building your Strategic Framework [60 mins]
Getting started with strategic framework
Customer interviews (2:13)
Bonus | Mark Higginson - SixFifty & Vish Walia - Microsoft
Cross-functional alignment (2:06)
Knowledge check #1
Bonus | Michelle Wideman: Onno
Establishing your charter (1:22)
Your team charter (1:34)
Customer marketing playbook (2:26)
Knowledge check #2
Designing your program portfolio (2:56)
Internal and executive alignment (0:57)
Coursework
BONUS: Toolset | Dan Farley: Seenit
90-120 day roadmap (1:06)
Coursework
Time to reflect
Knowledge check #3
Wrap-up
Course satisfaction survey
Resource library
Fancy leaving a review?
Your feedback
Let's get social
Showcase your cert
Learn. Level-up. Lead.
Continue your professional development
Get your certificate
Bonus | Mark Higginson - SixFifty & Vish Walia - Microsoft
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock